FAQ

Support, Comfort, Clarity – Your Questions, Answered!

At Blackhawk, we specialize in ergonomic electrical smart desks, premium gaming chairs (available in PU leather and fabric materials), keyboards, monitor mounts, and CPU mounts. Everything you need to create the perfect workspace or gaming setup!

We offer the following warranties:
Ergonomic Electrical Smart Desks: 2-year warranty covering manufacturing defects.
Gaming Chairs: 2-year warranty covering manufacturing defects.
For other products, please check the specific product page or contact our support team for warranty details

While the chair is known for its durability, it is not friendly with rough usage, for the best of your interest, you may want to consider keeping it away from your pets, sharp objects, impacts or other usages that are unintended for your chair so it may lasts for years

We want to make sure your order will arrive at your doorstep as quickly as possible without compromising on safety. Orders are typically ready to ship out within 1 day of your order, and it can take an additional 3 working days to reach you.

All our products come with an easy assembly manual and the tools needed to assemble your product. On the other hand, we offer installation services but at a cost depending on the product. If you encounter any issues, our support team is here to help!

Yes, we offer free shipping on all orders. You can view our shipping options during checkout.

Absolutely! Our gaming chairs are designed to be ergonomic and adjustable, ensuring comfort and support for a wide range of body types. For specific dimensions, please take a look at the product details.

Yes! Our ergonomic smart desks come with customization options like desktop size and frame color. You can explore our products to choose your perfect desk.

PU Leather: Easy to clean, sleek appearance, and water-resistant.
Fabric Material: Breathable, softer to the touch, and ideal for warmer climates.
Choose the material that best suits your needs and style preferences.

We carry a wide variety of keyboards, including mechanical, wireless, RGB, and ergonomic options, designed for both work and gaming. Check our product listings for details on switches, layouts, and features.

Yes, we do! For bulk purchases, please contact our sales team at 8225 5573 via WhatsApp to discuss customized pricing and options.

Contact & Support

Operating Hours:
Monday – Saturday
9:00 AM – 5:00 PM

Customer Support Hotline:

Whatsapp

+65 8225 5573

For any additional questions, feel free to reach out to us! 😊